FAQ

+ Are all the wigs on your website actually in stock?
we are factory so nearly in stock (SKU below edw100).some new style (SKU above edw100) need 3-6 working days to custom.
+ why we can not order (Trukey or other country)?
just send message to us .we will give you amazon link to buy .
+ What is the density of the wigs?
All the wigs come in 150%.
+ If can heat style these wigs,what is the max temperature?
Of course,max temperature is 150 C.
+ Do the pieces come with wig cap
Of course,we offer wig cap
+ if can curl or DYE
Of course
+ How long can i expect the wig to last?
The life of your wig will depend on your use and care of it. If handled properly, it can be six months to a year.
+ Why do I need to provide a Phone Number when ordering?
Your phone number is very crucial for shipment delivery. Our carrier will contact you on your number before delivery. If you are not available on the phone or nowhere to be found, your package will be returned to us in 1 week. So if possible, please provide us your cellphone or a number that we can easily get in touch with you.
We will use your phone number strictly for the purpose of contacting you with urgent issues related to your order, and we never share your personal information with third parties. Read our Privacy Policy to learn more.
+ Do you offer discounts?
Yes, you will get $5 if you first order,coupon code:FIRST or you can see our site banner or social Promotion
+ Do I have to pay sales tax?
You don't have to pay any other fees except your order product fee. But Brazil customers need to provide personal tax ID, so as to ensure the safe arrival of the goods.
+ How Can I Track My Shipped package?
When your wig has been shipped, a notification will be sent to the email address you provided; the tracking number and Carrier Company will be attached in the email. Then you can check the status of shipment.
+ Will I be notified when my order is shipped?
When your wig has been shipped, a notification will be sent to the email address you provided; the tracking number will be attached in the email. Then you can check the status of shipment.
+ What does the synthetic wigs cap construction look like?
Cap Construction: Lace front back weft glueless cap with Sew in Combs and adjustable belt.
+ how long time can I receive the wigs?
Normally, we ship your package by UPS or TNT,And please note that we can not ship packages to P.O. Box or APO/FPO addresses.we will ship your item out in about 1-2 working Days (sku below edw1000),4-7 working days (sku above edw1000) ,18- 25 working days (sku above edw2000) after payment received, shipping time may take 2-4 working days, Once wig is shipped out, we will offer tracking number via email.
+ Is the picture on your website exactly the same as what I'll receive?
Theoretically speaking is it!
All the customers wish so, so do we. But something we need to explain. Not all the computer display shows the same and we also cannot ensure there is no extrusion during shipping. If these happens, we suggest you bring your wig to a professional hairdresser for a care.
+ Wearing wig to bath, swim?
Definitely you can. Put the hair into a ponytail or a bun first, and then begin securing the loose hair. Use hair pins or a hair clip to secure the hair in place. Be sure to check that all of the loose hair is clipped above the neck. Feel free to wade in the water as usual, but try not to get too much water in the hair, as this will make restyling more difficult.
+ Is It Safe To Order On Your Site?
We ensure that all customer details and information, including contact and purchase information, are kept private and all transactions are processed through a secure credit card processing system.
+ How To Wash?
Gently brush the wig to remove teasing or tangling with a wide tooth comb. When brushing, start at the ends and work your way to the roots.
Fill a basin with cool water with synthetic wig shampoo. Never use hot water.
Soak your wig for 3-5 minutes, Gently swirl without rubbing.
Remove your wig from the basin, and thoroughly rinse in cool water.
Gently squeeze excess water and towel blot hair. Never twist or wring your wig.
Place on a folding wig stand, spray with leave-in conditioner, and allow to air dry.
When the wig is completely dry, it is ready to style. Never style a wet wig.
+ How to style a Synthetic Wig?
Your synthetic wig can be styled by using a wig brush, a wig comb, or your fingertips. Avoid using a brush designed for human hair. These brushes can create excessive tension, over-stretching the hair with abrasive strokes that may damage the hair. The wigs we carry are "shake & wear" and can be styled by simply using a wide tooth comb or your fingertips. The best styling tool is the most inexpensive; a spray bottle of clean, cool water. Lightly spritz your wig with water to remove static electricity and return your wig to its original look. To achieve style variations, liquid wig mousse is an essential styling tool. For curly or wavy styles, just mousse, hand scrunch, and pick the style into curls. On straight styles, to minimize tangling use a wide tooth comb and brush starting from the ends and moving towards the root. You can add some hair spray to finish off your look.
+ How do I know if my payment has already been confirmed?
Check your email to see if you have received a Payment Confirmation email from us, or check your Order Details from the My Orders page to see if the order status has been updated to "Processing".
+ How Can I Check My Order Status?
Everydaywigs will inform you of your order status(Pending,processing,packaging,shipped or cancelled) by email. You can also check your order status by logging in to your account. Your account will display all the updated status of your order and your order history. When your order has been shipped, you will receive an email from us, containing the tracking information of your package. Please keep checking your emails periodically.
+ Why is My Order Status Still Pending?
Orders can take up to 24 hours to process, exclusive of weekends. An additional 24-hour delay can occur if an order is reviewed to protect against fraudulent credit card use. If your order status is still pending after three working days and the availability date has passed, Please Contact Us..
+ Can I Get an Extra Discount If I Make a Large Order?
Yes, we can offer you better prices for large volume orders.You can also contact our online customer service representative directly for support. Or email to service@everydaywigs.com.